How Aadee Works

From First Ring to Booked Consultation, Automatically

Aadee is the AI receptionist built for cosmetic dermatology. It answers every call 24 hours a day, explains your treatments, qualifies patients, and books consultations directly into your calendar - without any staff involvement.

HIPAA-Conscious Live in Days Existing Number
aadee.ai / call-flow LIVE
Call Received
Patient calls re: Botox pricing, 9:48 PM Saturday
Answered in 1 ring
Treatment Info Delivered
Explained neuromodulators, units, pricing, first consultation
Qualified
3
Availability Checked
Checking Dr. Martinez schedule for next 5 business days
In progress
4
Consultation Booked
Appointment confirmed and added to calendar
Pending
5
Summary Sent to Staff
Call record and booking details emailed to your team
Pending
The Product

An AI Receptionist Built Specifically for Cosmetic Dermatology

Aadee is not a general-purpose chatbot or a voicemail system. It is a purpose-built AI trained to handle the exact conversations that happen at the front of a cosmetic dermatology practice, from a patient asking about the difference between Botox and Dysport, to someone ready to book their first filler consultation at 10 PM on a Friday.

Every response it gives reflects your specific treatments, your provider's name, your pricing structure, and your scheduling rules. When a call ends, a qualified patient has a confirmed appointment on your calendar and a confirmation in their inbox.

Your staff spend their energy on patients who are already in the chair, not on fielding the same pre-consultation questions twelve times a day.

Answers every call, 24 hours a day

No voicemail. No missed inquiry. Every call is answered and handled fully from the first ring.

Talks about your treatments specifically

Trained on your menu, pricing, and providers so every answer is accurate to your clinic.

Books directly into your calendar

No double-entry. No callbacks. The appointment is confirmed before the patient hangs up.

Sends your team a full call summary

Staff know who is coming in, what they asked about, and what was confirmed - before the appointment.

The Problem

Cosmetic Consultations Are Lost Before They Even Start

Patients researching injectables, laser treatments, or body contouring often make their decision impulsively, late in the evening or during their lunch break. When they call and hit voicemail, the majority never leave a message. They call the next practice on the list.

Your front desk cannot be everywhere. But Aadee can.

Before and After Aadee

Before

10:22 PM call. Rings out. Goes to voicemail. Patient hangs up without leaving a message and books at the next clinic they find.

After

10:22 PM call. Answered in one ring. Aadee explains your lip filler options, pricing, and next available slot. Patient books before she opens Instagram again.

Before

Midday overflow. Staff on another call. A qualified inquiry goes to voicemail. No one follows up until the afternoon. Patient has already moved on.

After

Midday overflow. Aadee picks up instantly. Full conversation handled. Consultation confirmed. Staff see the summary when they come up for air.

1 in 3
Calls Come In After Hours

A large share of cosmetic inquiries happen outside your posted hours. Voicemail converts almost none of them into bookings.

3%
Voicemail Conversion Rate

Most patients who reach voicemail simply do not call back. The consultation opportunity ends the moment the beep starts.

4+ min
Average Pre-Consultation Call

A proper pre-consultation call takes time. Aadee handles the full conversation so your staff never have to pause what they are doing.

The Process

What Happens on Every Single Call, Step by Step

From the moment a patient calls to the moment a confirmation lands in their inbox, here is exactly what Aadee does and how each piece connects.

Live Call: Dr. Martinez Practice
Tuesday 10:41 PM - Lip Filler Inquiry
Call answered, 1 ring
Warm greeting, practice name, purpose confirmed
Treatment explained
Lip filler options, hyaluronic acid types, downtime discussed
Pricing shared
Range confirmed, financing option mentioned
4
Checking availability
Live calendar check, next 5 open slots surfaced
5
Consultation confirmed
Booked, confirmation sent, staff notified
6
Call summary sent
Full record emailed to front desk before morning
1

The Call Is Answered in One Ring

Aadee answers your practice's existing phone line the moment a patient calls. It can be configured to answer every call immediately, or to pick up after a set number of rings when your team is occupied. Patients hear a warm, professional greeting that uses your practice's name. No hold music. No voicemail prompt.

No new number required
2

Aadee Understands What the Patient Needs

The first thirty seconds of any inquiry call is typically a patient explaining what they are thinking about. Aadee listens, asks one or two clarifying questions if needed, and identifies whether this is a question about a specific treatment, a pricing inquiry, a rescheduling request, or something else. It handles each correctly.

Natural conversation, not a phone tree
3

Real Treatment Information Is Delivered

Aadee answers questions using the information specific to your practice. It explains the difference between neuromodulators and fillers, describes what laser resurfacing involves, shares your pricing ranges, outlines recovery expectations, and describes what to expect from a first consultation at your clinic. The information is not generic. It reflects your menu and your approach.

Trained on your practice
4

The Patient Is Qualified

Before moving to booking, Aadee gathers the basic information a consultation requires, including what treatment the patient is interested in, whether they have had it before, and any relevant timing considerations. This means the patient arriving at your clinic is already oriented, and your provider is not spending the first ten minutes of the appointment explaining basics.

Pre-consultation efficiency
5

The Consultation Is Booked Live

Aadee checks your real availability and offers the patient several options. When they choose a time, the booking is placed directly into your calendar. A confirmation is sent to the patient's phone or email immediately. No callback needed. No follow-up required. The appointment is on the books before the patient closes the call.

Direct calendar integration
6

Your Team Gets a Full Call Summary

After every call, your staff receive a clear record that includes who called, what they asked about, what information was given, and what was booked. There is no mystery before the appointment. Your team can walk in knowing exactly who is coming in and why, without ever listening to a voicemail or chasing a callback.

No voicemail follow-up
Capabilities

What Aadee Can Handle on a Call

Aadee is trained to carry the full pre-consultation conversation, not just take a name and number. It handles the kinds of questions that normally require a knowledgeable coordinator or a nurse who is already with another patient.

Average handled call duration
4.2 min
Per consultation inquiry, from first ring through booking confirmed

Treatment Comparisons

Explaining the differences between Botox and Dysport, hyaluronic acid fillers versus biostimulators, ablative versus non-ablative lasers, and how each applies to what the patient is describing.

Recovery and Downtime Questions

Describing what to expect after a treatment, how long swelling or bruising typically lasts, when patients can return to normal activities, and what the first consultation will involve.

Pricing and Financing

Sharing your pricing ranges for each treatment, explaining any membership or package pricing, and describing financing options if your practice offers them - all in the correct context for your clinic.

Live Booking

Checking your real-time calendar availability, offering the patient multiple time options, and confirming the appointment directly into your scheduling system with no lag and no double-entry.

Rescheduling and Changes

Handling requests to move appointments, check existing booking details, and make straightforward calendar changes so your staff are not interrupted by routine scheduling adjustments.

After-Hours and Overflow Coverage, Every Day

Every call that your team cannot reach, whether it is 10 PM on a Friday or lunchtime on a packed Tuesday, is answered in full. Aadee never takes a break, never goes to voicemail, and never loses a qualified inquiry to the next practice on a patient's list. The coverage is continuous and the quality of the conversation is identical at 9 AM and 11 PM.

The Reality of Cosmetic Inquiries

The Decision Happens in a Moment - and the Call Follows Immediately

Patients deciding on a cosmetic procedure rarely plan the call. They see a result on social media, a friend mentions their experience, or they look in the mirror and decide today is the day. The call comes within minutes of that decision.

If that call goes to voicemail, the decision does not wait. The patient calls the next practice. By the time your team follows up the next morning, the patient has already booked elsewhere or talked themselves out of it.

Aadee exists to close that window. It is not a better voicemail system. It is a fully capable receptionist that converts the call the moment it comes in, regardless of the time or how many lines are already occupied.

1 in 3
Calls come in after hours
3%
Voicemail converts to booking
<1s
Time for Aadee to answer
Real Inquiry Pattern: The After-Hours Decision
Reconstructed from actual inquiry timing data
10:14 PM, Thursday. Patient sees a before-and-after reel for lip filler on Instagram. Decides she is ready. Calls the first cosmetic clinic listed nearby.
Without Aadee: Voicemail. She hangs up without leaving a message and calls the next clinic. That practice answers. She books there instead. Your team has no idea the inquiry happened.
With Aadee: Answered in one ring. Aadee explains your filler options, pricing range, and recovery. Patient selects a time. Consultation confirmed before she opens Instagram again.
Outcome with Aadee
Consultation booked at 10:17 PM
No staff involvement. No morning follow-up. Already on the calendar.
Getting Started

How Quickly Can You Go Live?

Most practices are up and running within a few days. There is no hardware to install and no new number to communicate to anyone.

Day 1 Kickoff

Connect Your Phone Line

We configure Aadee to answer your existing practice number. You choose whether it picks up every call or only those that go unanswered after a set number of rings. No hardware changes. No new number to communicate to patients.

Day 1-2 Training

Train Aadee on Your Practice

We load your treatment menu, provider details, pricing ranges or structures, financing options, and scheduling rules. Aadee learns to describe your services the way your best coordinator would, accurately and in the context of your clinic rather than giving generic answers.

Day 2-3 Testing

Test Calls and Review

Before going live, you hear exactly how Aadee handles a real inquiry for your most common treatment questions. Any detail that does not sound right is adjusted before a single patient hears it. You approve the experience before we flip the switch.

Day 3-5 Live

Go Live - Every Call Handled

Aadee starts answering calls. Your team continues their normal workflow. The first call summaries arrive in your inbox and you see exactly how the system is performing. Most practices begin seeing bookings confirmed on the first day live.

Explore in Depth

Go Deeper on the Parts That Matter Most to Your Practice

Each of these pages answers one specific question in full detail. Start with the topic most relevant to what you are evaluating.

Common Questions

Questions About How It Works

How does Aadee connect to my existing phone number?
Aadee is configured to work with your practice's existing phone line. It can be set to answer every call immediately, or to pick up only when your team does not answer within a set number of rings. Patients keep calling the same number they already know. No new hardware and no number to communicate to anyone.
How long does setup take?
Most practices are live within a few days. Setup involves connecting your phone line, loading your treatment and provider information, and setting your scheduling rules. You review and approve the call experience before any patient hears it. There is no workflow change for your team and no retraining required.
What if a caller asks something Aadee does not know?
Aadee is trained specifically on your practice's information, so it handles the vast majority of pre-consultation questions accurately. If a caller asks something outside what Aadee has been given, it lets the patient know and offers to have a staff member follow up directly. No inquiry goes unanswered or awkwardly handled.
Will Aadee book into my actual calendar in real time?
Yes. Aadee checks your real availability and books the consultation directly into your calendar based on your scheduling rules. The patient receives a confirmation immediately, and your staff receive a call summary so they know exactly who is coming in and what was discussed before the appointment day arrives.
Can Aadee handle calls in languages other than English?
Aadee is primarily configured in English for cosmetic dermatology practices in the US. If your practice serves a significant patient population in another language, ask about this during your demo and we can discuss what is possible for your specific setup.
Is patient information handled securely?
Yes. Aadee is built with the privacy and data handling standards a medical practice requires. Every part of the platform is designed to be HIPAA-conscious, so your patients' information is protected at every step of the call and booking process.
Does Aadee replace my front desk staff?
No. Aadee handles the calls that your team cannot reach and the after-hours volume that would otherwise go unanswered. Your staff continue doing what they do - building relationships with patients who are already in the practice. Aadee fills the gap, it does not replace the human side of your clinic.
Ready to See It Live

See Your Own Call Flow in Action

We will walk through how Aadee would handle a real call for your practice, using your actual treatments, pricing structure, and calendar. Not a generic demo. A live experience built around your clinic.

No pressure Built around your treatments Live in days