How Aadee Works

From Missed Call to Booked Consultation, Automatically

Aadee handles the entire front-of-phone experience for your cosmetic dermatology practice, from the first ring to the confirmed appointment on your calendar.

aadee.ai / call-flow LIVE
Call Received
Patient calls re: Botox pricing, 9:48 PM Saturday
Answered in 1 ring
Treatment Info Delivered
Explained neuromodulators, units, pricing range, and first consultation process
Qualified
3
Availability Checked
Checking Dr. Martinez schedule for next 5 days
In progress
4
Consultation Booked
Appointment confirmed and added to calendar
Pending
5
Summary Sent to Staff
Call record and booking details emailed to team
Pending
Cosmetic dermatology reception desk with scheduling tablet showing open appointment slots

Works on your existing line

No new hardware. No new number. Aadee connects to your practice's current phone setup in days.

The Process

The Process, Step by Step

From initial setup to a fully booked consultation, here is exactly what happens when Aadee is running for your practice.

1

Connect Your Number

Aadee is set up to answer your practice's existing phone line, or to pick up calls that go unanswered or ring past your set number of rings. There is no new hardware to install and no number to advertise. Patients keep calling the same number they already know.

2

Train It on Your Practice

We load in your treatment menu, provider details, pricing ranges, financing options, and scheduling rules so answers are specific to your clinic, not generic. Aadee learns to speak about your services the way your best front desk staff would.

3

Aadee Answers and Qualifies

Callers get real answers about treatments like injectables, laser resurfacing, chemical peels, or body contouring. Aadee listens to what the patient needs, answers their specific questions, and determines whether they are ready to book a consultation.

4

Consultation Gets Booked

Qualified callers are scheduled directly into your calendar based on your real availability, with a confirmation sent to the patient. No double entry. No callback needed. The appointment is on the books before the patient hangs up.

5

Your Team Gets the Summary

Staff receive a clear record of the call and booking, so there is no guesswork before the appointment. Your team knows who is coming in, what they asked about, and what was confirmed, without listening to a single voicemail.

What Aadee Handles

What Aadee Can Handle on a Call

Aadee is built to carry a full pre-consultation conversation, not just take a message. It can answer the kinds of questions that typically require a knowledgeable front desk member or a nurse coordinator.

Average call duration handled
4.2 min
per consultation inquiry, start to booking confirmed

Treatment Explanations

Explaining the difference between treatments, such as neuromodulators versus dermal fillers, or laser types, with accurate detail about what each one involves.

Recovery and Downtime Questions

Answering questions about downtime, recovery timelines, and what to expect from a first consultation, reducing pre-visit anxiety and drop-off.

Pricing and Financing

Sharing pricing ranges and financing or membership options if your practice offers them, giving patients the information they need to move forward.

Availability and Booking

Checking provider or appointment availability in real time and booking the consultation directly into your calendar without any staff involvement.

Rescheduling and Follow-Up

Handling rescheduling requests and basic follow-up questions so your front desk team is not interrupted by routine changes mid-day.

After-Hours and Overflow Coverage

Answering every call that your team cannot reach, whether it is 10 PM on a Friday or lunchtime on a busy Tuesday. Aadee never takes a break, never goes to voicemail, and never loses a qualified inquiry to the next practice on a patient's list.

The Reality of Cosmetic Inquiries

Designed Around How Cosmetic Consultations Actually Happen

Patients researching injectables or laser treatments often call outside office hours, right after seeing a result on social media or deciding after work that they are ready to book. If that call goes to voicemail, many will call the next practice on their list instead.

Aadee is built to catch that moment, answer with real information about your practice, and get the consultation on the calendar before the patient moves on. It does not just take a message. It closes the conversation with a confirmed booking.

1 in 3
Calls come in after hours
3%
Voicemails convert to bookings
1s
To answer with Aadee
Patient Moment: The After-Hours Decision
Reconstructed from real inquiry patterns
10:14 PM, Thursday. Patient sees a before-and-after reel for lip filler on Instagram. Decides she is ready. Calls the first dermatology clinic listed nearby.
Without Aadee: Voicemail. She hangs up without leaving a message and calls the next clinic. That practice answers. She books there instead.
With Aadee: Answered in one ring. Aadee explains your filler options, pricing range, and what to expect. Patient selects a time. Consultation confirmed before she opens Instagram again.
Outcome
Consultation booked at 10:17 PM
No staff involvement. No morning follow-up. Already on the calendar.
Common Questions

Questions About How It Works

How does Aadee connect to my existing phone number?
Aadee is configured to work with your practice's existing phone line. It can be set to answer every call immediately, or to pick up only when your team does not answer within a set number of rings. Patients keep calling the same number. No new hardware, no new number to communicate to anyone.
How long does setup take?
Most practices are live within a few days. Setup involves connecting your phone line, loading your treatment and provider information, and setting your scheduling rules. There is no workflow change for your team and no retraining required.
What if a caller asks something Aadee does not know?
Aadee is trained specifically on your practice's information, so it handles the vast majority of pre-consultation questions accurately. If a caller asks something outside what Aadee has been given, it lets the patient know and offers to have a staff member follow up directly, so no inquiry goes unanswered.
Will Aadee book into my actual calendar in real time?
Yes. Aadee checks your real availability and books the consultation directly into your calendar based on your scheduling rules. The patient receives a confirmation immediately, and your staff receives a call summary so they know exactly who is coming in and what was discussed.
Can Aadee handle calls in languages other than English?
Aadee is primarily configured in English for cosmetic dermatology practices in the US. If your practice serves a significant patient population in another language, ask about this during your demo and we can discuss what is possible for your setup.
Is patient information handled securely?
Yes. Aadee is built with the privacy and data handling standards a medical practice requires. Every part of the platform is designed to be HIPAA-conscious, so your patients' information is protected at every step of the call and booking process.
Ready to See It Live

See Your Own Call Flow in Action

We will walk through how Aadee would handle a real call for your practice, using your actual treatments, pricing structure, and calendar. No generic demo. A live look built around your clinic.

No pressure Built around your treatments Live in days