Everything your front desk wishes it had time for
Aadee combines the knowledge of a trained front desk coordinator with the availability of a 24/7 call center, built specifically for cosmetic dermatology practices. Every call answered. Every consultation booked. Every lead recovered.
Calls answered at 10:42 PM on a Saturday. Every time.
The majority of cosmetic consultation inquiries happen outside standard business hours. A patient researching Botox after dinner, comparing laser clinics on a Sunday morning, or pricing fillers during their lunch break will call when it is convenient for them, not when your front desk is staffed.
Aadee answers every call, at every hour, including evenings, weekends, and holidays. The caller reaches a knowledgeable voice that can explain your treatments, answer pricing questions, and book a consultation on the spot - without putting the patient on hold or sending them to voicemail.
- No more voicemail - every call is answered live
- Full treatment knowledge available at any hour
- Consultations booked in real time, day or night
- No additional staffing cost for after-hours coverage
A missed call is not a lost patient. Not anymore.
Even with 24/7 answering, some calls slip through in unusual circumstances - a network issue, a simultaneous call, a rare edge case. When that happens, Aadee does not let the lead disappear. It follows up automatically so the potential patient has a second chance to connect before they search for a different clinic.
The follow-up happens fast, while the patient is still thinking about your practice. The result is a recovered lead that would otherwise have been permanently lost - without any action required from your staff.
- Automatic follow-up on every missed call
- Follows up while the patient is still warm
- No manual action required from your team
- Consultation booking attempted in the recovery call
An informed conversation about your specific procedures.
Generic answering services are not trained on aesthetic treatments. At best they take a message. At worst they give a caller incorrect information that erodes trust before the consultation even happens.
Aadee is trained on your specific service menu - your injectables, your laser devices, your pricing structure, your consultation process - so every answer reflects what you actually offer, not a generic script. It knows the difference between a neuromodulator and a filler, can explain realistic downtime expectations, and can compare treatment options in plain language.
- Trained on your exact treatment menu, not a generic template
- Explains pricing ranges and what a consultation involves
- Handles comparisons between treatments accurately
- Reflects your practice's voice and level of clinical detail
Booked directly into your calendar. No manual entry.
Booking a consultation should close the call, not extend it. Aadee connects to your real-time calendar and books appointments using your actual availability and appointment types. The patient picks a time. The slot is confirmed. The call ends with something on the calendar.
There is no manual entry for your staff, no back-and-forth over email to find a time, and no risk of double bookings. Your team sees new appointments in the same calendar they already use, with a summary of what was discussed attached.
- Reads your real-time calendar to offer actual open slots
- Books using your existing appointment types and durations
- No double bookings - real-time sync prevents conflicts
- Staff see new appointments exactly as they would manual ones
Your staff's time spent on patients ready to book.
Not every call is a consultation opportunity. Some are vendors. Some are misdials. Some are patients looking for a service you do not offer. Routing all of those to your front desk wastes time that should go to patients in the room or patients genuinely ready to schedule.
Aadee filters out irrelevant calls before they reach your team, and distinguishes between casual inquiries and patients who are ready to book. Qualified leads are advanced to scheduling. Others are handled appropriately without consuming staff attention.
- Filters spam and misdials before they reach your team
- Identifies patients who are ready to schedule versus browsing
- Routes qualified leads directly to booking
- Keeps staff focused on in-office patients
Result for your team 3 qualified leads forwarded to scheduling. 2 irrelevant contacts handled and closed. Zero staff time consumed on non-patients.
Your team always knows what was discussed. Even at midnight.
Every call handled by Aadee is logged with a clear, structured summary. When your staff arrives in the morning, they can see exactly who called, what was discussed, what was answered, and whether a booking was made - without listening to a recording or chasing down details.
Summaries are delivered to wherever your team already works, whether that is email, a practice management system, or a shared inbox. Nothing falls through the cracks. No call is a mystery.
- Structured summary delivered after every call
- Includes caller name, treatment interest, and outcome
- Booking confirmations included with appointment details
- Delivered to email or your existing systems
What changes when every call gets an answer.
Side by side, the difference between a practice that loses consultations to voicemail and one that captures every one.
| Situation | Without Aadee | With Aadee |
|---|---|---|
| After-hours calls | Calls go to voicemail. Most patients do not leave a message and book with a competitor instead. | Every call answered live at any hour with full treatment knowledge and immediate booking capability. |
| Routine questions | Front desk repeats the same treatment explanations dozens of times a week, cutting time for in-office patients. | Routine questions handled automatically, freeing staff to focus fully on patients already in the practice. |
| Booking consultations | Booking requires staff availability, manual calendar checks, and back-and-forth to confirm a time. | Booked directly into your real-time calendar without any staff involvement, instantly, at any hour. |
| Missed calls | Missed calls are simply lost. No follow-up system exists and the patient moves on to a competitor. | Every missed call is followed up automatically. The lead is recovered and a booking is attempted before the patient looks elsewhere. |
| Lead quality | Staff field vendor calls, misdials, and unqualified inquiries alongside genuine patients, wasting time. | Irrelevant calls are filtered before they reach staff. Only qualified leads advance to your calendar. |
Specific questions about how Aadee works.
Each page below answers one real question your practice might have before committing to a new system.
How does Aadee actually work?
A step-by-step walkthrough of how a call is answered, what the patient hears, and how a booking ends up in your calendar.
Read the walkthroughHow long does setup take?
What the onboarding process looks like, what information Aadee needs from you, and how quickly you can go live.
See the setup processWhich calendars does it connect to?
The calendar systems Aadee integrates with, how double bookings are prevented, and what your staff sees after a booking.
Scheduling detailsWho built Aadee and why?
The background behind Aadee, why it was built specifically for cosmetic dermatology, and how it differs from general-purpose AI tools.
About the practiceWhat does a demo look like?
What to expect when you book a demo, what you will see, and how it is tailored to your practice's specific treatments and calendar.
Book a demoHow does Aadee learn my treatments?
How Aadee is trained on your specific service menu, what information it needs, and how updates to your services are reflected.
Training and knowledgeAnswers to the questions practices ask first.
Does Aadee know my specific treatments and pricing?
Yes. Aadee is trained on your practice's specific service menu before it goes live. That includes your treatment names, pricing ranges, consultation process, and any particular details about how your practice operates. It does not use a generic template.
What happens if Aadee cannot answer a question?
If a question falls outside what Aadee has been trained on, it lets the caller know honestly and offers to take a message or book a call back with your team. It never guesses or fabricates an answer about your services.
How does automatic scheduling connect to my calendar?
Aadee integrates with your existing calendar system and reads your real-time availability. It books into open slots using your defined appointment types and durations. The booking appears in your calendar exactly as a manually entered appointment would.
What does the missed call recovery process actually do?
When a call is missed, Aadee flags the number and initiates a follow-up - either a return call or a message - while the patient is still likely researching their options. The follow-up attempts to answer questions and book a consultation before the patient calls a competitor.
How quickly can we go live?
Setup typically takes a short onboarding session where you share your treatment menu, pricing, and calendar details. Most practices are live within a week of the initial conversation. The demo will give you a more accurate timeline based on your specific setup.
Does my team still see all the calls that happen?
Yes. Every call is logged with a structured summary that includes the caller's name, what was discussed, what was answered, and the outcome. Your staff can review these in the morning without listening to recordings. Nothing is hidden.
A walkthrough built around your practice's treatments and calendar.
Get a demo tailored to your specific treatment menu, call volume, and scheduling setup so you can see exactly how each feature would work for your practice.
See These Features on
Your Own Phone Line
Get a walkthrough of how each feature would work with your practice's treatments, calendar, and call volume. We will show you exactly what Aadee would say to a patient calling about your services.
- 24/7 answering with your treatment information
- Live demo against your actual calendar
- Missed call recovery workflow walkthrough
- Sample call summary your staff would receive